City of Port Washington Water Utility Billing
The City of Port Washington issues water/sewer bills every even-numbered month. The bills are postcards. Payment is due by the 25th of each billing month, or the next business day if the due date falls on a weekend or holiday.
Water meters are read every odd-numbered month and billing is based on units of 100 cubic feet (equal to 748 gallons) plus a base rate, currently $63.84.
Ways To Pay
View Bills Or Amount Due Online
Click here to view your bill or balance due. You need to register the first time in order to view your bill and receive notifications when your bills are ready.
Help us save money and resources; please consider opting out of receiving paper bills.
By paying online, by mobile device or calling:
If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.
If you have questions on the amount of your bill or need service, call our office at 262-284-5585.
Delinquent Water and Sewer Accounts
Please make payment of all delinquent water/sewer account balances by September 30 each year to avoid transfer of the delinquent balance and interest to the property tax bill. Tax roll notices will be mailed to owners and tenants in early October.
Landlords: Please contact the Water Billing Department at 284-5585 to confirm that your tenant accounts are current.
WATER BILLING QUESTIONS
Many things may cause your water bill to be higher than normal. An often overlooked cause is a leaky toilet. Most toilet leaks are silent; you can't see or hear them. A silent leak can waste as much as 300 gallons of water a day. If you notice a spike in your water bill, this may be the cause. If you hear your toilet running when no one is using it, even for short periods of time, billable water IS being used.
Please be aware that weather conditions and snow coverage may necessitate that residential water bills be based on estimated reads rather than actual meter reads. The two water reads most likely to be affected by weather conditions are the reads conducted in early January and early March.